How do I contact BakeBros?

Do you need a quick answer?

You can find the answer to almost all questions within our knowledge base. You may browse among topics or simply use the search feature.

Can't find an answer in our knowledge base?

Open a support ticket, or use the live chat feature available at by clicking the "help" widget at the bottom.

You can open a ticket by clicking "submit a request" anywhere in our help center.

Need to speak to someone right now?

Although email and live chat are the best ways to contact us, we do provide limited voice support.

We can provide voice support only to customers who ordered directly from the website.

If you ordered from eBay, Amazon, iOffer, or Etsy, we will not be able to assist you by phone.

We are in the US Pacific time zone. We are available during the following hours:

Monday - Friday, 10 AM - 4 PM

Saturday, 11 AM - 4 PM

Sunday, Closed

You may call us at 1-877-504-0912

Do you offer text messaging?

We have discontinued text message support in favor of live chat, effective 8/16/2016


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