Who is BakeBros?
BakeBros is one of the world's largest retailers of products for the smoking lifestyle. We have been producing satisfied customers since 2011.
Where do you get your products?
We source our products from everywhere in the US as well as internationally. The size and strength of our network helps us to maintain a wide assortment of items at a very affordable cost for our customers.
What is the BakeBros philosophy?
At BakeBros, we always put the customer first. From sourcing a product to inspecting it before it's shipped, we always ask the question "Would I want this item? Would I be happy with this service?" If the answer is no, we don't send it to you. Period. We do occasionally make a mistake, but with our customer centric policies it's always simple to resolve an issue. From buying to solving issues, our goal is always to make it as easy for you as possible.
We are committed first and foremost to delivering excellent customer service. We know that you have many options for your lifestyle and medication needs, and we hope to continually earn your business by delivering the widest selection of smoking products in the world at the most competitive prices. Quality, affordability, and speed are what we always aspire to deliver.
The BakeBros' difference isn't just in our huge selection of affordable products. We are continually developing and implementing new and better ways for you to communicate with us, shop, and find what you need. From rewards programs to customer service, we strive to be at the forefront of technology and sales innovation. Our goal is nothing less than to be the greatest alternate lifestyle shop in the world, in every respect.
If at any time you have a question or a suggestion, please contact us. We are here to help. You can use the "open a case" feature located on every page in our help center.